The right pharmacy software management solution can help you:
- Maximize customer satisfaction by serving your customers more efficiently and professionally
- Boost productivity by automating routine tasks such as refill management
- Speed up cash flow – faster and higher co-pays, faster reimbursement
- Strengthen your ties to your local market (with physicians, long term care facilities, hospitals, etc.)
- Maximize profitability for each prescription and increase inventory turns
- Get the numbers you need for to manage your business better
Ultimately, the right software will allow you make better business decisions and give you an edge in the market. A representative financial model (see Business Case) will help you evaluate the financial impact of pharmacy management software on your business.
Additional industry specific capabilities of the software can help you with the following:
- E prescribing
- Patient Loyalty Programs
- Implement money saving technologies: IVR, Hand held delivery devices, signature capture, central fill or host, POS and more.
- Managing multi-site facilities
Freeing up your time will allow you to focus on the devoting more time to new and existing patients and expanding your relationships with local physicians, long term care facilities, which in the end will determine the long term success of your business.
But don't skimp on training
A key to getting the most out of your software application is, of course, learning to use the software properly.
For example, most some owners, operators or controllers will at times only use some of the features of the application and not leverage the applications full capabilities. In other cases, the users will transfer or convert bad data from another application into the new application only to run into the same problems with they had with their old data.
In short, pharmacy software programs, like most application software programs, run on the GIGO concept (Garbage In, Garbage Out). They can be tremendous time-savers, and users can benefit enormously from them. But you have to take the time to learn to use them properly, and to teach your employees to use them. You'll want to choose a vendor who offers training that can keep you up to date on the program's capabilities and that can give you insight into how you are using the program periodically.
